Your privacy is our priority. This document transparently explains how 1rmcuci collect, store, use, and protect the personal information of each of our members using the highest international security standards.
Bank-grade multi-layer encryption for all your data.
Your data is never sold or shared with advertisers.
Data is stored in physically and digitally secured data centers.
Identity verification documents are processed and stored securely.
You have the right to request correction or deletion of your data at any time.
Compliant with the Malaysian Personal Data Protection Act 2010.
This Privacy Policy ("Policy") describes the practices of 1rmcuci ("Platform", "we", "us") in handling your personal information when you use our website, online platform, and related services. By registering an account or using the services of 1rmcuci, you agree to the collection and use of your information as described in this Privacy Policy.
1rmcuci only collects personal data that is genuinely required to provide you with a safe, fair, and effective service. The following are the categories of data we collect:
When registering an account at 1rmcuci, we collect basic information required to create and verify your identity, including your full name as stated in your official identification document, active email address, mobile phone number, and date of birth. This information is essential to ensure that every registered account belongs to an eligible and legitimate individual.
As part of our identity verification process, you may be required to submit a copy of an identification document such as your national identity card (MyKad), passport, or valid driving licence. We may also request proof of current address such as a utility bill or bank statement. All documents are processed and stored with the highest level of encryption.
To process your deposits and withdrawals, we retain financial transaction records including amounts, payment methods, bank account numbers, and transaction timestamps. Full credit or debit card numbers are never stored directly by 1rmcuci — only the information required for transaction verification is recorded.
We maintain records of your gaming activity, including games played, bets placed, wins, and losses. This data is used to verify game outcomes, manage bonuses, detect unusual activity, and ensure compliance with our responsible gaming obligations.
| Data Category | Example | Requirements |
|---|---|---|
| Identity Data | Name, date of birth, IC number | Mandatory |
| Contact Data | Email, phone number | Mandatory |
| KYC Data | MyKad copy, utility bill | For withdrawals |
| Financial Data | Bank account number, transaction records | Mandatory |
| Technical Data | IP address, device type, browser | Automatic |
| Gaming Data | Betting history, wins | Automatic |
Your personal data is collected through several different channels as you interact with the platform 1rmcuci:
The most basic information is collected directly from you during the account registration process, KYC document submission, customer support requests, participation in promotions and loyalty programmes, and when you update your account profile.
Some data is collected automatically while you use the 1rmcuci, including your IP address, browser type, and device operating system, pages you visit on the platform, the time and duration of each login session, as well as cookie data and similar technologies. This technical data helps us maintain the security of your account and detect any suspicious activity.
In certain cases, we may receive information about you from our payment service providers, licensed game provider partners, or accredited third-party identity verification bodies for KYC purposes. All such third parties adhere to strict privacy standards.
1rmcuci only uses your personal data for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below:
We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
All data transmitted between your device and the 1rmcuci protected with 256-bit SSL (Secure Sockets Layer) encryption — the same encryption standard used by leading banking and financial institutions worldwide. Sensitive data stored in our databases is also encrypted using modern encryption algorithms.
Your data is stored in internationally certified data centers equipped with strict physical access controls, intrusion prevention systems (IPS), multi-layered firewalls, round-the-clock 24/7 security monitoring, and redundant data backup systems. Access to members' personal data is restricted to staff who genuinely require it to perform their duties.
We retain your personal data only for as long as necessary for the original purpose of collection or as required by applicable law. Financial transaction records are kept for seven years in line with Malaysian legal requirements, while other data may be deleted upon request after account closure, subject to any ongoing legal obligations.
1rmcuci does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the day-to-day operation of our platform, there are limited situations where necessary data sharing occurs:
We work with carefully selected third-party service providers for platform operations, including licensed payment processors to handle deposit and withdrawal transactions, internationally licensed game providers to run the games in our catalogue, and cloud service providers for secure data storage and processing. All third parties are bound by strict confidentiality and data protection agreements.
We may be required to disclose your personal data to relevant authorities if mandated by law, court order, or lawful direction from a law enforcement agency. In such cases, we will endeavour to notify you in advance unless prohibited from doing so by court order or applicable law.
To detect and prevent fraud, money laundering, and other illegal activities, we may share necessary information with law enforcement agencies, cybersecurity bodies, or other platforms in the industry. This is a legal obligation on our part and cannot be waived.
Platform 1rmcuci uses cookies and similar tracking technologies to enhance your experience and ensure the security of your login session.
You can manage and delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform 1rmcuci and you may not be able to access some platform features properly.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data that we hold:
Given that 1rmcuci working with international service providers and game suppliers, your personal data may be transferred to and stored on servers located outside Malaysia. In all such cases, we ensure that such data transfers are carried out with protections equivalent to or exceeding Malaysian legal requirements.
All cross-border data transfers are carried out under valid data transfer agreements, internationally recognised security standards, and with assurance that the recipient country or organisation maintains an adequate level of data protection.
Platform 1rmcuci is strictly for adult users aged 21 and above only. We do not knowingly collect, store, or process personal data of minors. Should we discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.
Parents and guardians who suspect their child may have registered an account at 1rmcuci encouraged to contact us immediately so that prompt action can be taken.
1rmcuci reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, new technologies, updated legal requirements, or other legitimate reasons.
Any material amendments will be communicated to you via in-platform notifications or your registered email before the changes take effect. Continued use of the 1rmcuci after the effective date of such amendments constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay up to date on how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Support team 1rmcuci dedicated team is available to assist you 24 hours a day, 7 days a week via the live chat function on our platform. We are committed to responding promptly and addressing any privacy concerns you raise with the utmost seriousness and professionalism.